Superbaji com Privacy Policy — Your information is completely safe with us

Superbaji com ("we", "our", "platform") treats your privacy as a top priority. This Privacy Policy ("Policy") explains what information we collect from you when you use the superbaji com website and mobile application, how we use that information, and how we keep it secure.

By creating an account or using superbaji com, you consent to the collection and use of your information as described in this Privacy Policy. This policy forms part of superbaji com's Terms and Conditions, and both documents should be read together.

This Privacy Policy applies to all registered members, guest users, and anyone who interacts with the superbaji com platform in any way.

Superbaji com collects various types of information from different sources. The details are outlined below:

2.1 Information You Provide Directly

2.2 Automatically Collected Information

The following information is collected automatically while you use superbaji com:

• IP address and location data (up to city level)
• Browser type, version and operating system
• Device type (mobile/tablet/desktop)
• Visit time, page views and session duration
• Page You Came From (Referrer URL)
• Betting Activity & Transaction History
• Cookies & Session Data

2.3 Information Received from Third Parties

In some cases, we may receive information from the following sources:

• Payment processors (Mobile Pay, Nagad, Rocket) — for transaction confirmation
• Identity verification services — for completing KYC
• Fraud detection partners — for account protection

Superbaji com uses your information only for the specific purposes listed below. It is never used beyond those approved purposes:

• Account Management: Ensuring secure registration, login, and account protection.
• Betting Services: Processing your bets, updating results, and completing transactions.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Addressing your questions and complaints.
• Bonuses & Promotions: Sending you offers and promotions relevant to you.
• Security: Fraud detection and account protection.
• Legal Compliance: Complying with license terms and government regulations.
• Service Improvement: Improving the overall user experience.

Security Measures

Superbaji com uses industry-leading security technology to protect your information:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Firewall Protection: Advanced firewall protection against external threats.
• Regular Security Audits: System security audits conducted once every three months.
• Payment Data on Separate Servers: Financial data is stored separately from the main server.
• Staff Access Controls: Only authorized personnel can access specific data.

Data Retention Period

Superbaji com retains data in accordance with the following policy:

• Active account data: retained for as long as the account remains active.
• After account closure: up to 5 years, as required by legal obligations.
• Transaction Records: Retained for up to 7 years for tax and legal compliance.
• Marketing data: deleted within 30 days of your unsubscription.

Superbaji com never sells your personal information. However, in certain circumstances, limited data may be shared with trusted partners:

When Information May Be Shared

• Payment Processors: Only the transaction details necessary to process payments are shared with Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: With trusted verification agencies to complete KYC.
• Legal Authorities: When required by government directive or court order.
• Fraud Prevention: With cybersecurity partners for fraud and manipulation detection.

Superbaji com uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Type

Cookie Controls

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features, including login functionality.

Superbaji com grants you the following rights over your personal information:

• Right to Access: You have the right to know what personal information we hold about you. You can find this through your Account Settings or by contacting our support team.
• Right to Rectification: The right to correct inaccurate or incomplete information. Most details can be updated directly from your account profile.
• Right to Erasure: You may request deletion of your data after closing your account (except where retention is required by law).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Data Portability: You may request a copy of your data in a structured, commonly used format.
• Right to Object: You may opt out of marketing communications at any time.

Superbaji com strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

Date of birth is verified at registration, and age is confirmed through the KYC process. If we discover that a minor has opened an account, that account will be immediately closed and all collected data will be deleted.

If you believe a minor in your household is using superbaji com, please contact our support team immediately.

Superbaji com primarily serves users in Bangladesh. However, our server infrastructure may be located across multiple countries. If your data is transferred abroad, the same level of protection is guaranteed.

For international data transfers, superbaji com implements the following safeguards:

• All partners comply with applicable data protection laws in their respective countries.
• Strict confidentiality clauses are included in all data transfer agreements.
• All data in transit is always encrypted.

Superbaji com may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a platform notification.

Continued use of superbaji com after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page from time to time.

Feel free to reach out to us for any privacy-related questions, concerns, or rights requests:

• Email: support@superbajicom.com
• Live Chat: Available on the platform 24/7
• Response Time: 24 hours for general queries, 30 days for privacy requests

Our dedicated Bangla support team is always ready to address any concerns you may have. Keeping your data secure is our top priority.